Refund Policy
Last updated: April 2026
At Vehiclequire (https://vehiclequire.com), we provide digital vehicle history reports based on VIN (Vehicle Identification Number). Due to the nature of our services, our refund policy is as follows:
1. No Returns on Digital Products
All purchases made on our website are for digital services (VIN reports).
Once a report has been generated and delivered, it cannot be returned.
2. Refund Eligibility
Refunds may only be issued under the following conditions:
-
Duplicate payment for the same service
-
Technical error where the report is not generated or delivered
-
Invalid or failed transaction
3. Time Frame for Refund Requests
All refund requests must be submitted within 3 days of purchase.
Requests made after this period may not be eligible for a refund.
4. Non-Refundable Situations
We do not provide refunds in the following cases:
-
Change of mind after purchase
-
Incorrect VIN entered by the user
-
Dissatisfaction with report content (as data is sourced from third parties)
5. Processing Refunds
If your refund request is approved:
-
The refund will be processed to your original payment method
-
Processing time may take 5–10 business days depending on your payment provider
6. Contact for Refunds
To request a refund, please contact us with your order details:
Email: support@vehiclequire.com
7. Policy Updates
We reserve the right to modify this Refund Policy at any time. Updates will be posted on this page.